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Call +254 701 066 845Frequently Asked Questions
Quick answers to the most common questions from our students.
How private are the Turnitin reports?
Our reports are 100% private. We use a non-repository account, meaning your paper is never saved to the Turnitin database and won't show up in future similarity checks.
What is the AI Humanizer?
The AI Humanizer is a tool that takes AI-generated text and restructures it to sound more natural and human-like, effectively bypassing most AI detectors.
How do I get more credits?
You can purchase credits directly from your dashboard or subscribe to a Premium plan for unlimited monthly access.
Can I get a refund?
We offer refunds for technical failures or if a report cannot be generated. Please contact support within 24 hours of the issue.
Need more detail?
Read the Docs.
Deep dive into how our tech works, our privacy protocols, and how to get the most out of KingPin.
Explore DocumentationPrivacy Guide
Bypass Tech
Report Guide
API Usage